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Legal

Terms of Service

Effective date: 06.06.2026

1. Service Description

Logen provides an AI-powered platform that enables developers and non-technical users to build, share, and deploy web applications using natural language prompts ("Service"). Logen does not provide legal, financial, medical, or professional advice. The Service is currently offered as a public beta and features may change without notice.

The Service is offered across multiple plans. Free-tier accounts are limited to preview (non-public) deployments. Paid plans unlock public publishing, custom domains, and higher resource allocations. Free-tier preview apps may be automatically suspended after a period of inactivity and will resume on the next incoming request. Logen reserves the right to modify plan features, resource limits, and service capabilities at any time with reasonable notice.

2. Eligibility

You must be at least 18 years old to use the Service. By using Logen you represent that you meet this requirement. If you are using Logen on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms, in which case "you" refers to that entity.

3. Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately at [email protected] of any suspected unauthorised access or security breach. We are not liable for any loss or damage arising from your failure to protect your credentials. You may not share your account with third parties or use another person's account without authorisation.

4. User Responsibilities & Acceptable Use

You agree not to use the Service to:

  • Upload, generate, or distribute unlawful, harmful, defamatory, or obscene content
  • Infringe any third-party intellectual property, privacy, or other rights
  • Build or deploy apps that facilitate illegal activities
  • Generate spam, phishing content, or deceptive materials
  • Reverse engineer, decompile, or attempt to extract source code
  • Circumvent rate limits, access controls, or billing systems
  • Scrape or crawl the platform in an automated or excessive manner
  • Use AI generation to produce content that violates applicable laws or the terms of our AI model providers
  • Interfere with the security or integrity of the platform or other users' data

You are solely responsible for all data entered into the platform and all apps you build, publish, or share. Logen reserves the right to suspend or remove any content or app that violates these Terms.

5. AI Disclaimer

Logen uses third-party AI systems (including but not limited to models provided by Anthropic and other providers) to generate outputs. AI-generated responses and code may contain errors, inaccuracies, or security vulnerabilities and should be reviewed before use in production or business decisions. We do not guarantee the accuracy, completeness, reliability, or fitness for a particular purpose of any AI-generated output. You assume all risk from reliance on AI-generated content.

6. Community Content

Logen may feature apps built by users on the public Community page or landing page ("Community Content"). By allowing your app to be featured, you represent that:

  • You own or have the right to share the content in the app
  • The app does not infringe any third-party rights
  • The app complies with these Terms and applicable law

Logen reserves the right to remove any app from the Community page at any time, for any reason, without notice or liability. Featuring an app does not constitute an endorsement by Logen.

7. Payments, Subscriptions & Refunds

Subscriptions are billed monthly in advance. By subscribing, you authorise us to charge your payment method on a recurring basis until you cancel. Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. You may cancel at any time through your account settings; cancellation takes effect at the end of the current billing period.

All fees are exclusive of applicable taxes (including GST where applicable). You are responsible for all taxes arising from your use of the Service. Tax invoices are available in your account.

Fees are generally non-refundable. We may, at our discretion, issue a pro-rated refund where required by applicable law, where there has been a billing error, or where the Service has been materially unavailable for an extended period due to our fault. To request a refund, contact [email protected] within 14 days of the charge. We reserve the right to suspend or terminate accounts for non-payment.

8. Credits & Expiration

Logen operates a credit-based system. Credits are granted in lots and consumed on a first-in, first-out (FIFO) basis — the lot with the earliest expiry is drawn down first.

Free credits — including sign-up bonuses, referral rewards, and promotional grants — expire 3 months from the date they are granted. Unused free credits that reach their expiry date are forfeited without refund or compensation.

Paid credits — purchased top-ups and credits allocated as part of a paid subscription — expire 12 months from the date they are granted. Unused paid credits that reach their expiry date are forfeited and are non-refundable, except where required by applicable law.

Expiry windows are subject to change. Where we reduce an expiry window, we will provide at least 30 days' notice before the shorter window takes effect on credits already in your account. Credits are non-transferable and have no cash value.

9. Intellectual Property

All platform rights, including software, design, branding, and proprietary technology, belong to Logen. Nothing in these Terms transfers any ownership of Logen's intellectual property to you.

You retain ownership of data and content you submit to the platform. By using the Service you grant Logen a limited, worldwide, non-exclusive, royalty-free licence to host, process, and transmit your content solely to provide and operate the Service.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, LOGEN DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components; that any defects will be corrected; or that the results obtained from use of the Service will be accurate or reliable. We target high availability but do not guarantee any specific uptime level. Use of the Service is at your sole risk.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LOGEN, ITS DIRECTORS, EMPLOYEES, AGENTS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION — ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO LOGEN IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) INR 1,000 (OR EQUIVALENT IN YOUR BILLING CURRENCY).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Logen and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) content you submit, publish, or transmit through the Service; or (d) your violation of any third-party rights.

13. Force Majeure

Logen shall not be liable for any failure or delay in performing its obligations where such failure or delay results from causes beyond our reasonable control, including but not limited to acts of God, war, civil unrest, terrorism, pandemic, government action, internet or telecommunications failures, power outages, or failures of third-party infrastructure providers.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the effective date at the top of this page and, for material changes, notify you by email or by a notice within the Service at least 30 days before the change takes effect. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Service before the effective date.

15. Dispute Resolution

Before initiating any formal legal proceedings, you agree to first contact us at [email protected] and give us a reasonable opportunity (at least 30 days) to resolve the dispute informally. Both parties agree to negotiate in good faith during this period.

If the dispute is not resolved informally, it shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996 (India), conducted by a sole arbitrator mutually agreed upon by both parties. The seat and venue of arbitration shall be Bengaluru, Karnataka, India. The language of arbitration shall be English.

16. Termination

We may suspend or terminate your account and access to the Service at any time, with or without notice, for violation of these Terms, illegal activity, non-payment, or for any other reason at our sole discretion. You may cancel your subscription at any time through your account settings. Upon termination, your right to use the Service ceases immediately. Sections 9 through 17 survive termination.

17. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Subject to the arbitration clause above, the courts of competent jurisdiction in Bengaluru, Karnataka shall have exclusive jurisdiction over any dispute not referred to arbitration.

18. Contact Information

For questions regarding these Terms, contact: [email protected]